Request for SecureAuth (VPN)
Temporary Change to Secure Auth Process during COVID-19 shutdowns:
Submit a Service Now Ticket by Supervisor or PeopleSoft Contact person
First and Last Name
Employee ID #
Cell Phone #
Ticket can include multiple employees or you can attach a list.
No authorization form required.
Current turnaround time is 1 - 2 days to get this set up.
The process below has been suspended until further notice - Request for SecureAuth (VPN)
VPN access to PeopleSoft (called SecureAuth) must be authorized by the Executive Director of Enterprise Applications. A limited number of employees are granted this access.
Does not require a dongle or a pre-loaded certificate.
Approved users must provide a text-capable cell phone number for one-time identity verification and register the device they will use for access.
The laptop or other device must be owned by the district. A fingerprint of the computer is registered and used as part of the authentication each time the user logs in.
How to obtain SecureAuth access:
Download and complete the VPN Request Form.
Scan the completed form and save as a PDF.
An authorized staff member (Primary Contact) needs to create a new incident ticket and attach the signed form. Enter this description on the ticket: "Per [First Last], please grant SecureAuth access for [First Last/ID]. Please see signed request form attached."
The PeopleSoft Support Team will route the form for final approval. If/when approved, you will be notified of next steps. Typically it take 24-48 hours for routing and setup.