Request for SecureAuth (VPN)

Temporary Change to Secure Auth Process during COVID-19 shutdowns:

Submit a Service Now Ticket by Supervisor or PeopleSoft Contact person

Include:

• First and Last Name

• Employee ID #

• Email Address

• Cell Phone #

Ticket can include multiple employees or you can attach a list.

No authorization form required.

Current turnaround time is 1 - 2 days to get this set up.

************

The process below has been suspended until further notice - Request for SecureAuth (VPN)

VPN access to PeopleSoft (called SecureAuth) must be authorized by the Executive Director of Enterprise Applications. A limited number of employees are granted this access.

• • Does not require a dongle or a pre-loaded certificate.

  • Approved users must provide a text-capable cell phone number for one-time identity verification and register the device they will use for access.

  • The laptop or other device must be owned by the district. A fingerprint of the computer is registered and used as part of the authentication each time the user logs in.

Directions

How to obtain SecureAuth access:

• 1. Download and complete the VPN Request Form.

  2. SDCOE VPN Request Form.pdf

  3. Scan the completed form and save as a PDF.

  4. An authorized staff member (Primary Contact) needs to create a new incident ticket and attach the signed form. Enter this description on the ticket: "Per [First Last], please grant SecureAuth access for [First Last/ID]. Please see signed request form attached."

  5. The PeopleSoft Support Team will route the form for final approval. If/when approved, you will be notified of next steps. Typically it take 24-48 hours for routing and setup.