Announcements

These are our recent announcements. You can also view All PeopleSoft Announcements, All Hyperion Announcements, and All Legacy Applications Announcements.

PeopleSoft

  • HEAT Users: Starting Wed, 03/27/19, please use the SDCOE Service Portal at https://service.sdcoe.net to submit a support ticket for PeopleSoft SDCOE’s Integrated Technology Services division is moving to the ServiceNow platform for many of its services, including Educational Business Systems (EBS), Student Information Systems, networking, and more. This unified solution will make processes more user-friendly and efficient, saving districts and schools time and money. As part of this initiative, EBS will be moving from the HEAT ticket system to the SDCOE Service Portal (ServiceNow) on Wednesday, March 27, 2019. All existing HEAT users will automatically have accounts created (no action needed), and any active HEAT tickets as of March 26 will be moved to ServiceNow. We will be sending each district’s Primary PeopleSoft Contacts the Excel files of your HEAT ticket history in case you have a ...
    Posted Mar 20, 2019, 11:28 AM by Peyri Herrera
  • REMINDER – Demo tomorrow at 10 am: “How to Use the New SDCOE Service Portal” (No more HEAT) The March 2019 Third Thursday Demo for the new SDCOE Service Portal is from 10:00-11:00 am tomorrow, March 21. We will show you how to log in to the SDCOE Service Portal at https://service.sdcoe.net, search the knowledgebase, enter a new ticket, and interact with your tickets (message the agent, check the status, export). This session is recommended for anyone who currently uses HEAT Self-Service. Currently 21 people from these 14 organizations are registered: Alpine, Cajon Valley, Carlsbad, Fallbrook Elementary, Grossmont, La Mesa-Spring Valley, National, Oceanside, Poway, San Ysidro, SDCOE, Solana Beach, South Bay, and Sweetwater. For more details and the link to register, please see this announcement.
    Posted Mar 20, 2019, 11:05 AM by Peyri Herrera
  • FIXED: PeopleSoft Finance process results are now posting As of 10:15 am today, PeopleSoft Finance process results are now posting. We are working on posting the Not Posted processes that were done earlier.Thank you for your patience as this was being resolved.
    Posted Mar 20, 2019, 10:40 AM by Barbara Thiss
  • PeopleSoft Finance processes complete successfully, but results aren't being posted (show Not Posted status) Around 9:00 am this morning, PeopleSoft Finance processes complete successfully, but results aren't being posted (show Not Posted status). This is similar to what we encountered yesterday, 03/19/19. We have reported this issue to the technical team. We will let you know when this is resolvedIf you are in urgent need of results, you can schedule the results to be emailed to you. Directions: On the Process Scheduler Request window (where you select run date, format, etc.), set Type = Email and select the desired format (like XLS or PDF). When you click OK, this will email the output to the email address associated with your PeopleSoft User account.
    Posted Mar 20, 2019, 10:00 AM by Barbara Thiss
  • FIXED: PeopleSoft Finance process results are now posting As of 3:00 pm today, PeopleSoft Finance process results are now posting. Thank you for your patience as this was being resolved.
    Posted Mar 19, 2019, 3:04 PM by Peyri Herrera
  • UPDATE: PeopleSoft Finance processes not posting on 3/19/19 We are still working on resolving the issue of PeopleSoft Finance process results not posting.If you are in urgent need of results, you can schedule the results to be emailed to you. On the Process Scheduler Request window (where you select run date, format, etc.), set Type = Email and select the desired format (like XLS or PDF). When you click OK, this will email the output to the email address associated with your PeopleSoft User account.
    Posted Mar 19, 2019, 12:15 PM by Peyri Herrera
  • You are no longer locked out of HCM/ESS (03/19/19) You are no longer locked out of HCM and ESS. The Payroll distribution process is not yet complete. Please hold off on running PEDR reports until notified.Time Administration Process to Remain ‘On Hold’ during start of Payroll Distribution: In an effort to improve process performance during payroll distribution, TL_TIMEADMIN will remain on hold. It will resume after Encumbrances are completed. Watch for announcement of Payroll Distribution Status 2. Approved Entries made to the timesheet will be processed into payable time when TL_TIMEADMIN is resumed. We expect the impact to timesheet entries to be minimal as the process will be resumed well in advance of the scheduled off-cycle.
    Posted Mar 19, 2019, 9:43 AM by Barbara Thiss
  • PeopleSoft Finance processes complete successfully, but results aren't being posted (show Not Posted status) Starting at about 8:30 am today, March 19, 2019, PeopleSoft Finance processes complete successfully, but results are not being posted (show Not Posted status). We have reported this issue to the technical team. We will let you know when this is resolved.
    Posted Mar 19, 2019, 9:40 AM by Peyri Herrera
Showing posts 1 - 8 of 1665. View more »

Hyperion

  • Hyperion calculation business rule fixed for FTE calculations Hyperion calculation business rule, which is the “Calculate” part in the process of “Calculate, Allocate, PUSH and Aggregate”, has been fixed so that the FTE will not be included when calculating out Additional Earnings (Earnings Expense), Benefits (Benefits Expense), or Tax Details (Total Taxes). It will no longer be necessary to inflate the Override Option Values for the Additional Earnings, the Benefits, or Tax Details when creating budgets for FY20.Previously, the calculation business rule was taking the FTE into consideration when calculating total compensation. Those position’s whose FTE was less than 1.0 were being under-budgeted. As a result, it was necessary for users to be trained to inflate the Override Option Values by the position’s ...
    Posted Dec 13, 2018, 4:08 PM by Barbara Thiss
  • How to get help with Hyperion (HEAT tickets, guide, tutorials, 1:1 work sessions) To request a 1:1 work session, please email Lori Free-Trout (lfreetrout@sdcoe.net) and provide Email Template information.
    Posted Dec 12, 2018, 3:55 PM by Barbara Thiss
  • Links to Hyperion video tutorials Hyperion - How to Enter Data on Employee History Report Template (7:22) Hyperion Data Export to PeopleSoft Budget Import Template (9:39)
    Posted Dec 12, 2018, 3:44 PM by Barbara Thiss
  • Links to Hyperion forms HCM Extracts Content and Audit Guidelines (PDF, v1.0) Hyperion Extracts Request Form (PDF, v3.3) Hyperion Role Assignment Request Form (Excel, v1.0) Pseudo Data Request Template (Excel, v3.0)
    Posted Dec 12, 2018, 3:43 PM by Barbara Thiss
  • Suggested queries to help with auditing HCM data To help with data auditing prior to submitting a request to pull extracts for Hyperion, here are some district-suggested queries. All queries can be found in the HCM module. Recommended by HR users: M_HR_VACANT_POSITIONS (all vacancies, encumbered/unencumbered) M_HR_SAL_GRADE_STEP_BY_EMPL M_PY_MCOP_VALIDATION Recommended by Finance users: FAR_POSITION_W_EE_AND_ACCOUNT M_BN_HEALTH_CURR_ENROLLMENT FAR_POSITIONS_VACANT (encumbered only)
    Posted Dec 12, 2018, 3:42 PM by Barbara Thiss
  • Hyperion Training for 2019-20 Budgeting For users that are new to Hyperion or need a refresher, we have scheduled hands-on Hyperion training for the 2019-20 budget year. For all users, the updated Hyperion User Guide v2.2.pdf is available on the CRC Website. HYP1: Manage Position and Employee Data This half-day class focuses on: Adding a Position (Production environment) Maintaining Employee By Position (update/edit existing data for employees in Production) Running Business Rules and other tasks Tues, January 29, 2019 9:00 am - 12:00 pm, SDCOE LL3-4 HYP2: SmartView This half-day class focuses on how and when to use Smart View Tues, January 29, 2019 1:00 pm – 4:00 pm, SDCOE LL3-4 HYP3: Using Excel ...
    Posted Dec 12, 2018, 3:40 PM by Barbara Thiss
  • Hyperion in Maintenance Mode Hyperion is currently in Maintenance Mode while the FY20 updates are being applied. We will notify you when you can access your data again. Thank you for your understanding.
    Posted Dec 12, 2018, 7:51 AM by Barbara Thiss
  • Hyperion Meeting for Returning Districts For those of you who have used Hyperion and would like a refresher, we are offering a Hyperion meeting for returning districts on Tuesday, October 30 from 9:30 am – 12:30 pm at SDCOE. This meeting will recap the Hyperion process. We will discuss what’s new and any changes in processes from last year, explain extracts you will receive, and share where to find support tools (guide, recorded videos, 1:1 work sessions). This is not hands on instruction. Handouts will be provided. To register for PeopleSoft training, please use Go Sign Me Up (GSMU) at https://sdcoe.gosignmeup.com. Go Sign Me Up Reminders: To register for PeopleSoft training, please use Go Sign Me Up (GSMU ...
    Posted Oct 11, 2018, 7:44 AM by Barbara Thiss
Showing posts 1 - 8 of 36. View more »

Legacy Applications

  • FISNEW will be available on Legacy Info on Fri, 11/09/18 Attention Finance users! On Friday, November 9, 2018, FISNEW will be available at https://legacyinfo.sdcoe.net. It will enable you to look up historical financial information from Legacy FIS.The following nine screens will be available using FISNEW: EXPINQ TRANS INVHST LISTTR STKLST PRQLST REVINQ VENLST VENHST How to log in: Go to https://legacyinfo.sdcoe.net.Click the Go button in the FISNEW section (right side of screen).Log in with your VPN user name and password using the following format. Need help or have questions? New How-To videos and resources will also be released on November 9. To access them, scroll to the bottom of https://legacyinfo.sdcoe.net. Please contact John Vaillancourt at jvaillancourt@sdcoe ...
    Posted Nov 6, 2018, 4:02 PM by Peyri Herrera
  • REMINDER: Access for fis.sdcoe.net will remain until 11/13/18 Access for fis.sdcoe.net will remain until Tuesday, November 13, 2018.
    Posted Nov 6, 2018, 4:02 PM by Peyri Herrera
  • Access for fis.sdcoe.net will remain until 11/13/18 Access for fis.sdcoe.net will remain until Tuesday, November 13, 2018.
    Posted Oct 10, 2018, 11:05 AM by Peyri Herrera
  • Legacy Info FAQs Legacy Info is at https://legacyinfo.sdcoe.net.Most of the questions on this list were generated during the September 2018 Third Thursday Demo. This list was updated 10/1/18.LOGGING IN & ACCESSQ: How do I get an account?Submit the Legacy Info Account Request Form. Watch the demo for more information: September 2018 Third Thursday Demo.Q: Is login first name or initial?It can vary based on how your account was set up. Examples: first.last, flast. Newer accounts tend to be created first.last.Q: Will we have access to multiple districts? I need history for 3 business units.The system keys off of a particular District ID. We would need to create 3 separate ...
    Posted Nov 6, 2018, 3:04 PM by Peyri Herrera
  • REMINDER: The last day to access Legacy Payroll is tomorrow, Fri, 09/14/18! From John Vaillancourt, SDCOE Senior Director, Information Technology: Access to Legacy Payroll will be removed on Friday, September 14, 2018 at 4:30 pm. Please use https://legacyinfo.sdcoe.net or https://sdcoereports.sdcoe.net/isview/ (RPTMGR) to access your organization’s data.Access to http://fis.sdcoe.net will remain until November 13, 2018.For more information on legacyinfo.sdcoe.net please see http://crc.sdcoe.net/announcements/legacyappsnews/newreportingsystemtoaccesslegacypayrolldataishere (posted 9/4/18).Would you like to see a demo of legacyinfo.sdcoe.net? Please join us at next week’s Third Thursday Demo on September 20 at 10:00 am. Details and the link to register are at http://crc.sdcoe.net/announcements/peoplesoftnews/thirdthursdaydemo092018howtouselegacyinfosdcoenetforhistoricallookup.
    Posted Oct 10, 2018, 9:28 AM by Peyri Herrera
  • New reporting system to access legacy payroll data is here! SDCOE Integrated Technology Services is pleased to announce that the new reporting system to access legacy payroll data is available at https://legacyinfo.sdcoe.net. The recommended browsers are Chrome, Firefox, and Edge (not recommended - Internet Explorer).Who can access the historical reporting system?If you have access to Legacy Payroll and have an SDCOE VPN account you will be able to access this system. Click “Go” on the main screen, then sign in as shown below.What information is currently available? Please visit legacyinfo.sdcoe.net to access legacy payroll data. The following payroll reports are available now with more to come. EMPLY EMPOS TPLST YTDAC XREF BDEMP CYRTD CYRTDPrnt ABATQ ABATL How can I learn how to use ...
    Posted Sep 20, 2018, 10:11 AM by Peyri Herrera
  • New reporting system for historical payroll, retirement and financial lookup coming 09/04/18! From John Vaillancourt, SDCOE Senior Director, Information Technology: On September 4, 2018, a new system for historical lookup will be released. This system will compliment https://sdcoereports.sdcoe.net/isview/ (RPTMGR) which has and will continue to provide lookup capability for a variety of payroll and financial records. The new system is completely web-based. No Bridge! No VPN! Training videos will be released at go live. The following extract/reports or screens will be available when the system goes live:More reports will be added in the coming months. Please direct questions to John Vaillancourt, Senior Director, Information Technology, at jvaillancourt@sdcoe.net.
    Posted Aug 13, 2018, 9:26 AM by Peyri Herrera
  • Legacy system retirement on 09/14/18 From John Vaillancourt, SDCOE Senior Director, Information Technology: Legacy Payroll and Finance will be retired at 5:00 pm on Friday, September 14, 2018. The historical data stored on legacy hardware has been copied to modern systems for easier retrieval. Please use the new reporting system or https://sdcoereports.sdcoe.net/isview/ (RPTMGR) to access your organization’s data.Please direct questions to John Vaillancourt, Senior Director, Information Technology, at jvaillancourt@sdcoe.net.
    Posted Aug 13, 2018, 9:24 AM by Peyri Herrera
Showing posts 1 - 8 of 61. View more »