Temporary Change to Secure Auth Process during COVID-19 shutdowns:
Submit a Service Now Ticket by Supervisor or PeopleSoft Contact person Include: - First and Last Name
- Employee ID #
- Email Address
- Cell Phone #
Ticket can include multiple employees or you can attach a list.
No authorization form required.
Current turnaround time is 1 - 2 days to get this set up.
************ The process below has been suspended until further notice - Request for SecureAuth (VPN)
VPN access to PeopleSoft (called SecureAuth) must be authorized by the Executive Director of Enterprise Applications. A limited number of employees are granted this access. - Does not require a dongle or a pre-loaded certificate.
- Approved users must provide a text-capable cell phone number for one-time identity verification and register the device they will use for access.
- The laptop or other device must be owned by the district. A fingerprint of the computer is registered and used as part of the authentication each time the user logs in.
DirectionsHow to obtain SecureAuth access: - Download and complete the VPN Request Form.
SDCOE VPN Request Form.pdf
- Scan the completed form and save as a PDF.
- An authorized staff member (Primary Contact) needs to create a new incident ticket and attach the signed form. Enter this description on the ticket: "Per [First Last], please grant SecureAuth access for [First Last/ID]. Please see signed request form attached."
- The PeopleSoft Support Team will route the form for final approval. If/when approved, you will be notified of next steps. Typically it take 24-48 hours for routing and setup.
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