Our Services

Training, Documentation, and Help Desk Support

The SDCOE PeopleSoft Support Team has many functions. We support PeopleSoft Finance, Human Capital Management (HCM), Planning and Budgeting Cloud Service (PBCS) and Hyperion. We do this by creating documentation, guides, and job aids. We conduct training, workshops, webinars and open labs in both on-ground and online formats. To keep you informed, we do frequent communications to the district and charter school contacts.

We support the following Oracle PeopleSoft applications for local education agencies in San Diego County:

PeopleSoft Finance PeopleSoft HCM Hyperion & PBCS Legacy Applications
  • General Ledger
  • Budget Monitoring (KK)
  • Purchasing
  • Accounts Payable
  • Accounts Receivable
  • Inventory
  • Financial Asset Management
  • Travel & Expenses
  • Projects Costing (2018)
  • HR - Salary Admin
  • HR - Position Mgmt
  • HR - New Hires, Job Data
  • Department Budget Table
  • Payroll
  • Personnel Action Forms
  • Benefits Administration
  • Time & Labor
  • Absence Management
  • Rapid Time
  • Recruitment (2018)
  • Employee Self-Service

  • Budget Planning for Coordinators and Administrators
  • Financial Information System (FIS): Inquiry, Purchasing, Stores System, Auditors Transfers 
  • Budget Preparation, Fixed Assets: Applications that are separate from FIS but work with data contained in FIS 
  • Payroll/Personnel, Payroll Extract Files 
  • Position Control, Human Resources and Leave: Web-based systems that work with data contained in FIS 
  • CTC Bridge: Connectivity and file transfer support 
  • J200 Files Supporting Utility 
  • Report Manager ISView (TREEV) 
  • Ad Hoc Reporting 

SDCOE Service Portal

We support each organization's PeopleSoft Contacts using a ticketing system called the SDCOE Service Portal. For more information about the SDCOE Service Portal, please see this announcement from March 2019.


We handle Security requests including role and permission list creation, user role assignments, and workflow configuration. Please note that our team does not reset users' PeopleSoft passwords; that is a district responsibility. For more information about Security, please see the Security page.

Other links:

  • Which districts and charter schools does the PeopleSoft Support team work with? PeopleSoft Organizations
  • For information about SecureAuth (VPN) and Correct History for Time Reporter Data access, please see the Requests page.