Contact Us

The SDCOE Customer Resource Center provides training, documentation, and help desk support for human resources and finance systems. For more information, please see Our Services. Each district/school has authorized users who are set up with HEAT support accounts with the CRC. If you are a general user, please contact your district/department's system support staff.

For authorized users, please call the CRC Help Desk at (800) 289-1500 or create a HEAT Self-Service (HSS) ticket.

CRC Department
  • PeopleSoft HCM is HR, Benefits Administration, Absence Management, Time & Labor, Payroll, Department Budget Table (DBT), and Personnel Action Forms (PAF).

  • PeopleSoft Finance is Accounts Payable, Purchasing, Accounts Receivable, General Ledger, Budget Monitoring, Inventory, Financial Asset Management. and Travel & Expenses. Hyperion is also included.

Have questions about our department? Please contact Peyri Herrera at (858) 569-5463 or pherrera@sdcoe.net.
Hours of operation:
7:30 am - 5:00 pm

HEAT Self-Service System
Help Desk Phone: (800) 289-1500
Press 2 for PeopleSoft Finance
Press 2 for Hyperion
Press 3 for PeopleSoft HCM
Press 4 for Legacy Applications

Address
San Diego County Office of Education, 6401 Linda Vista Road, Room 601, San Diego, CA 92111