From Peyri Herrera, CRC: I am very pleased to announce that Sharon Pacheco has joined the SDCOE Customer Resource Center as a Systems Analyst with a focus on Payroll within our HCM unit. Sharon has expertise with processing payroll on the Legacy system as well as PeopleSoft. Sharon's responsibilities include conducting training, providing help desk support, and creating and updating documentation. Sharon has over 10 years of payroll experience, which include four years at SDCOE. Prior to joining the CRC, Sharon worked in SDCOE Internal Business as a Payroll Technician. Sharon prides herself on her excellent customer service skills and looks forward to working with you. Welcome, Sharon!