From Peyri Herrera, CRC: I am very pleased to announce that Kimberly Harrison has joined the SDCOE Customer Resource Center as a Systems Analyst with a focus on Travel & Expenses, Hyperion, and New Hires & Job Data. Kimberly’s responsibilities include conducting training, providing help desk support, and creating and updating documentation. She has over 10 years of experience working for educational institutions including State University, County Offices of Education, and District Offices of Education where her focus was creating and supporting information management and operational systems for professional learning, curriculum, and special programs. Prior to joining the CRC, Kimberly worked in SDCOE Momentum Learning as a Staff Development Assistant. Kimberly prides herself on her excellent customer service skills and looks forward to working with you.