Reporting system performance problems in PeopleSoft

posted Mar 15, 2017, 4:04 PM by Barbara Thiss
As MITI works on addressing reported system performance problems in PeopleSoft, we need your help providing relevant documentation.
  • Open a Heat ticket for any perceived system performance problem 
  • Include the following information: 
    • Page, field and action that you did when the issue occurred 
    • Specific date and time of when the issue occurred 
    • Timing of how long it took 
    • How often has this occurred 
These things will help us troubleshoot. Our first step in resolving reported problems is to be able to recreate them in a test environment.