REMINDER – Demo tomorrow at 10 am: “How to Use the New SDCOE Service Portal” (No more HEAT)

posted Mar 20, 2019, 11:05 AM by Peyri Herrera
SDCOE Service Portal

The March 2019 Third Thursday Demo for the new SDCOE Service Portal is from 10:00-11:00 am tomorrow, March 21. We will show you how to log in to the SDCOE Service Portal at, search the knowledgebase, enter a new ticket, and interact with your tickets (message the agent, check the status, export). This session is recommended for anyone who currently uses HEAT Self-Service.

Currently 21 people from these 14 organizations are registered: Alpine, Cajon Valley, Carlsbad, Fallbrook Elementary, Grossmont, La Mesa-Spring Valley, National, Oceanside, Poway, San Ysidro, SDCOE, Solana Beach, South Bay, and Sweetwater.

For more details and the link to register, please see this announcement.