REMINDER: Click the Refresh or Clear buttons on screens that contain the Resource Chartfield to show data

posted Jan 8, 2018, 2:37 PM by Peyri Herrera
The CRC continues to receive HEAT Tickets about Budgets Overview and other screens “not showing data.” As a reminder, you need to click the Refresh or Clear buttons on screens that contain the Resource Chartfield. See Click “Refresh” or “Clear” buttons on Budgets Overview, General Ledger Inquiry, Revised Budget Summary Report, and similar screens to see Resource (posted 12/28/17) for details.

District PeopleSoft Contacts should pass this information on to other Finance users.

Sample HEAT tickets:
  • “I've been trying to run a Budgets Overview function but I am getting the message ‘No data exists for this selection (18021, 1515)’ - see screen print attached. I tried from a different computer/different budget and the message still the same.” 
  • “Message from PS indicating that data does not exist using Budgets Overview. Ran query and data appears to exist. See attachments.” 
Solution:
Click the Clear button on Budgets Overview.
Budgets Overview Clear Button