Known issue with some employees’ Compensation Split listing duplicate items

posted Jun 19, 2018, 5:20 PM by Peyri Herrera
For a small population of employees who receive earnings from additional pay and/or the Timesheet, some have reported an issue with the Employee Self-Service Compensation Split link stating duplicate earnings data. The actual paycheck is not impacted; the paycheck produces the correct amount and excludes the duplicate listing.

For example, this sample employee sees a duplicate “XAR Xtra Curr Activity-Cert” earnings for $264.00 on the ESS Compensation Split screen. It is important to note that the paycheck does not include the second listing for $264.00.

Duplicate “XAR Xtra Curr Activity-Cert” earnings for $264.00

This issue has been reported to the technical team. As a reminder, to review a paycheck, district office staff can use the Review Paycheck or Review Self Service Paycheck screens (Main Menu > Payroll for North America > Payroll Processing USA > Produce Payroll > Review Paycheck / Review Self Service Paycheck). We thank you for your patience while this is being resolved.