Error message appearing for some when attempting to launch PeopleSoft ESS and Portal

posted Aug 16, 2018, 12:32 PM by Peyri Herrera
Today, August 16, 2018, some users have reported that they cannot log into PeopleSoft ESS or Portal.

PROBLEM: The “short URLs” for ESS (https://ess.erp.sdcoe.net from multiple browsers) and Portal (https://peoplesoft.erp.sdcoe.net from Internet Explorer) takes you to a screen that says “Error No Access to: /” or does not redirect to the login screen. The redirects appear to have stopped working.

FIX: Use the “long URLs” for ESS (https://ess.erp.sdcoe.net/psp/sdppss/PSS/EMPL/h/?tab=PAPP_GUEST) and Portal (https://sdppg91.erp.sdcoe.net/psp/sdpp911/EMPLOYEE/EMPL/h/?tab=PAPP_GUEST)..

This issue has been reported to the technical team. In the meantime we have changed the URLs on the CRC Links page to point to the “long URLs.”