Entering both Time Worked and Absences on the Timesheet at the same time

posted Jul 7, 2017, 1:42 PM by Peyri Herrera
When you enter regular or exception time worked and also add an absence event (same transaction) on the Timesheet screen then click Submit to save both, the system will correctly save the absence event time with the proper status value but will incorrectly save the regular/exception time worked with a blank Reported Time status. Time entries with a blank Reported Time status will never get converted to Payable Time or processed by Payroll.

The best practice for entering both time worked and absence events on the Timesheet is to:
1. Enter the time first. Click the Submit button to save the time entry.
2. Then enter the absence event, click Forecast and Submit.

Do not enter time and absences together and click Submit one time for both transactions.

If you have any questions about how to enter both time worked and absences on the Timesheet for an employee please contact the Customer Service Center (CRC) by submitting a HEAT Self Service Ticket or calling 800-289-1500.