On Monday, July 26, 2021, we notified you that the Chrome and EDGE browsers were blocking actions in PeopleSoft. We have discovered Chrome (7/21) and EDGE (7/26) browsers were updated. These updates affected screens in both HCM and Finance when rows are added or searches are performed. This is a bug that Oracle is researching.

If you are encountering problems, we recommend using Firefox or Internet Explorer until this is resolved.

Please forward this information to those members of your team that are working in PeopleSoft HCM or Finance.

If you have any questions, please contact PeopleSoft Support by submitting a Service Portal Ticket.

PeopleSoft HCM, Finance, and ESS will not be available from midnight – 1:00 pm, September 25, 2021 so that SDCOE, selected districts, and our Managed Services provider can run a test of the Disaster Recovery Failover Plan. This critical test will validate the ability of PeopleSoft Finance and HCM environments to be switched to an alternate environment in the unlikely event of a disaster at the production facility. In the event of an actual emergency, while PeopleSoft is live on the disaster recovery environment, users will be able to continue performing production work. Once the disaster is over and the normal production environment is back up, any work performed in the disaster environment will be migrated back to Production.

On September 25, 2021, once Finance and HCM Production is back up, users will be notified via an email from the PeopleSoft Support Team. PBCS will not be affected.

If you have any questions, please contact PeopleSoft Support by submitting a Service Portal (ServiceNow) Ticket.

We have an extended system maintenance scheduled for Friday, September 10, 2021, 7:00 pm – Saturday, September 11, 2021, 7:00 pm. This maintenance was coordinated with Oracle and our Managed Service Partner over a year ago and impacts multiple organizations. This maintenance is a requirement and updates the infrastructure that PeopleSoft depends on.

PeopleSoft Employee Self-Service (ESS), Portal, HCM and Finance will be unavailable during this time.

For organizations that have any union dues (CSEA, CTA or others)

If your district has any union dues with rate changes for the new fiscal year 2021-2022, please complete the New Union Dues Rate Sheet available on the PeopleSoft Support website. Submit a Service Portal (ServiceNow) ticket with Short Description to include “Union Dues” and attach the rate sheet by Monday, August 23, 2021, to guarantee the updates in the system by September 1, 2021.

NOTE: If rates have changed and are not received by the deadline for updates, your employees will incur incorrect deductions.

If you have any questions, please contact PeopleSoft Support by submitting a Service Portal (ServiceNow) Ticket

On Friday, July 23, 2021, we notified you that Chrome Users - Cannot add rows in PO’s, Manual Requisition, Vouchers. The add new row button is not displaying the pop-up for number of rows to be added.  Today, we are finding that some users cannot access these screen using EDGE as well. Our technical team is researching this issue.

If you are having problems when adding a row for PO's, Manual Requisitions and Vouchers, please use the Firefox browser until the issue can be resolved.

 If you have any questions, please contact PeopleSoft Support by submitting a Service Portal Ticket.

All payroll distribution, including encumbrances, is complete for July 2021 payroll. Expense journals and cash journals will post the night before 7/30/2021.

Please be advised that PeopleSoft Finance Support has been made aware of the issue that when using Chrome, the add new row button is not displaying the pop-up for number of rows to be added.

This is occurring for PO's, Manual Requisitions and Vouchers. Please use the FireFox or Edge browsers until the issue can be resolved for Chrome.

If you have any questions, please contact PeopleSoft Support by submitting a Service Portal Ticket

Please be advised that issue for the PO Dispatch emailing process has been resolved.

Thank you for your patience as we addressed this issue.

If you have any questions, please contact PeopleSoft Support by submitting a Service Portal Ticket.

Below shows the progress of the entire payroll distribution process.

Offline Districts: Payroll encumbrances and extracts for Offline Districts are available in HCM for July 2021 payroll.

Microsoft is replacing their Internet Explorer browser with the newer Edge browser. The Excel-to-CI file installation instructions for both the Absence Management Balance Adjustment and Rapid Time Excel-to-CI guides have been changed to no longer recommend using Internet Explorer for downloading files. Files can be downloaded using the built in feature of any Internet browser. The installation instructions have also been updated to reference the new HCM Training Materials page on the PeopleSoft Support website for downloading all required Excel-to-CI files. Here is the link to the HCM Training Materials page: http://crc.sdcoe.net/resources/ess-and-general-info-training-materials/hcm-training-materials.

Please see the Absence Balance Adjustment Installation section on pages 9 - 11 in the AM Balance Adjustment Excel to CI Guide for the new installation instructions.

Please see the Rapid Time Installation section on pages 8 - 10 in the TL Rapid Time Excel CI Guide for the new installation instructions.

If you have any questions, please contact PeopleSoft Support by submitting a Service Portal Ticket.