PeopleSoft Announcements

ITS is temporarily “holding” all HCM queries scheduled to run during Payroll

posted Nov 15, 2019, 2:22 PM by Rhonda Caldwell

Please refrain from scheduling HCM queries until after Payroll.

At 5:00 tonight, ITS will temporarily “hold” HCM queries scheduled by users to prevent interference with payroll processing. These queries will resume their regular schedules after payroll is confirmed. Any additional queries that are scheduled during Payroll will also be put on hold.

Related announcement: Suspension of nightly HCM processes during payroll processing and distribution (posted 8/15/18)

All users will be locked out of PeopleSoft HCM and Employee Self-Service (ESS) on Fri, 11/15/19 at 5:00 pm

posted Nov 15, 2019, 2:15 PM by Rhonda Caldwell

At 5:00 pm tonight, Friday, November 15, 2019, all users' access to PeopleSoft HCM and ESS (Employee Self-Service) will be removed until payroll is confirmed. This means you will not be able to access HCM or ESS during this time. You will have access to the system once payroll is confirmed. Due to the final payroll one day delay, payroll confirm will follow immediately after Final Calc is complete on Saturday, November 16, 2019. We will notify your organization's PeopleSoft HCM contacts when access has been returned on Saturday at about 12:00 PM.

Third Thursday Demo (11/21/19): SDCOE Service Portal Changes

posted Nov 14, 2019, 12:47 PM by Rhonda Caldwell

Please join us on Thursday, November 21, 2019 from 10:00-11:00 am for the Third Thursday Demo: SDCOE Service Portal Changes

(Click Here to Register)

We will:

Share upcoming changes to the SDCOE Service Portal
Discuss why these changes are being made and how this will make it easier for you to receive support
Cover new functionality and user interface changes

Audience: This session is recommended for PeopleSoft users who submit support tickets
Date/Time: Thursday, November 21 from 10:00 am – 11:00 am

Registration: https://sdcoe.zoom.us/meeting/register/28f8bbd8d3565d7dd746f627e8486654

Registration is required. Upon registration, look for an email from “Zoom SDCOE CRC” (no-reply@zoom.us) with connection information.

Can’t join us live? This session will be recorded and available for playback on our Third Thursday webpage at http://crc.sdcoe.net/calendar/peoplesofttraining/thirdthursdays.

Update to Schedule Validation Query – M_TL_SCHED_VALIDATION

posted Nov 13, 2019, 2:53 PM by Rhonda Caldwell

The M_TL_SCHED_VALIDATION query headings have been changed from Mon - Sun to Day 1 - Day 7. The values displayed under the new Day columns now list the actual day and the scheduled hours for that day. For example, Mon Hrs 7.50 means the employee works 7.50 hours on Mondays and Sun Hrs 0.00 means the employee does not work on Sundays. A new Total Sched Hrs column containing the sum of all scheduled hours for the week has been added after the Day 7 column and before the Position column.

Reasons for the change:

The Schedule Validation query (M_TL_SCHED_VALIDATION) lists assigned work schedules for all employees including their day by day scheduled hours. The definition or configuration for each work schedule has an Effective Date which controls the day of the week the scheduled hours begin. Most schedules have an Effective Date of Monday causing the hours entered to reflect Day 1 as Monday and Day 7 as Sunday. Some work schedules were configured to have an Effective Date other than a Monday. For example, an Effective Date that is a Sunday causes the hours entered to reflect Day 1 as Sunday and Day 7 as Saturday. The M_TL_SCHED_VALIDATION query always assumes Day 1 of the schedule is a Monday. This can cause Monday – Friday work schedules with an Effective Date other than Monday to appear incorrectly on the query results even though the schedules themselves are correct. For example, when the Effective Date is a Sunday, the Mon. column has zeros because that is for Sunday or Day 1, not Monday.

If you have any questions about the changes to the Schedule Validation query (M_TL_SCHED_VALIDATION) please contact PeopleSoft Support by submitting a Service Portal Incident or calling 1-800-289-1500.

PeopleSoft Portal is back up and Payroll First Calc delayed to tomorrow, 11/13/19

posted Nov 12, 2019, 2:31 PM by Peyri Herrera

PeopleSoft is back up with a temporary connectivity solution so users can immediately login to the system to perform their work. Please be aware the temporary solution may cause the system to be slightly slower.

HCM Users: Payroll First Calc has also been delayed by one day to tomorrow, Wednesday, November 13 to allow staff enough time to complete their work. The Payroll Second Calc and Final Cal will also be delayed by one day. See the revised Payroll Calc dates below:

Payroll First Calc: 5:00 PM on Wed, 11/13/19
Payroll Second Calc: 5:00 PM on Thu, 11/14/19
Payroll Final Calc: 5:00 PM on Fri, 11/15/19

We sincerely apologize for the inconvenience this has caused and thank you for your patience while we worked on a solution.

Payroll First Calc. will be delayed tonight to allow time to complete your work once the system is back up (10:44 am update).

posted Nov 12, 2019, 10:49 AM by Rhonda Caldwell

Payroll First Calc will be delayed tonight to allow time to complete your work today once the system is back up. We will send a specific time later once PeopleSoft is back up. The outage is of the highest priority to resolve and we continue to actively work on resolving this issue. We apologize for the inconvenience and thank you for your patience.

PeopleSoft Portal is still down, actively being worked (9:45 am update)

posted Nov 12, 2019, 9:48 AM by Peyri Herrera

This is a follow-up message to an announcement sent at 7:00 am this morning. PeopleSoft Portal is still unavailable. We are actively working this with our technical team and it is the highest priority to get the issue resolved. Please note that if you use SecureAuth, you can use it to access PeopleSoft at this time. We apologize for the inconvenience and thank you for your patience.